An Unspoken Principle

An Unspoken Principle

Here is a little Financial Decision-Making review for you… …Time value of money is taught as the basis for financial decision making in all reputable business schools. Cash is king, meaning earnings are a garbled version of the actual cash firms make. Cash...
The 3 Types of Businesses

The 3 Types of Businesses

When people think about their own business skills, some don’t understand there are three contexts. First, people usually know their own business, meaning their functional duties. The duties they do day-to-day within the larger organization.  This amounts to a great...
Leadership’s 3rd Skill

Leadership’s 3rd Skill

  The third skill of leadership tests a leaders ability to communicate the vision. It has been said that the danger in communications is assuming it has been accomplished. When a leader has developed a vision of where the organization needs to go and has developed...
Know Thy Customer!

Know Thy Customer!

Five Key Customer Processes The processes to “Know Your Customer” are few but vital.  They are: 1) Identify your key customers. 2) Talk to them and learn what they expect of you. 3) Measure your performance. 4) Exceed their expectations. 5) If you fail, recover...
IT’S THE ASPHALT! (BBO Practice Problem Series #4)

IT’S THE ASPHALT! (BBO Practice Problem Series #4)

Welcome to question #4 of our series of Practice Problems.  These Practice Problems will put to use the skills and concepts taught in our BizBasics Online courses and will reinforce your learning.  If you start quaking in your boots when you read some of these terms...
A Big Tip on Strategic Planning!

A Big Tip on Strategic Planning!

“Envision the future first, …the end change can be dramatic” Strategic Planning is often a misunderstood tool. Both from a complexity and methodology standpoint. It is, in fact, when used properly, the ultimate management tool for leading a company to successful...