#National Author’s Day

#National Author’s Day

It’s National Author’s Day.  Did you know there was a day devoted to honoring all the authors out there?  Neither did I…until recently. So, in honor of National Author’s Day, I thought we should spotlight our “resident author” and...
Communicating Strategy

Communicating Strategy

Many years ago I sat down next to a Southwest Airline baggage handler on a SWA flight from Phoenix to Los Angeles. I asked him when would SWA open up Honolulu (this was the days before 737s we approved for that route) so I could go somewhere fun with all my frequent...
The 3 Types of Businesses

The 3 Types of Businesses

When people think about their own business skills, some don’t understand there are three contexts. First, people usually know their own business, meaning their functional duties. The duties they do day-to-day within the larger organization.  This amounts to a great...
Leadership’s 3rd Skill

Leadership’s 3rd Skill

  The third skill of leadership tests a leaders ability to communicate the vision. It has been said that the danger in communications is assuming it has been accomplished. When a leader has developed a vision of where the organization needs to go and has...
How Good is Management Communications?

How Good is Management Communications?

Here’s an anonymous story to consider: A VP of a large company was the opening speaker at an all-day manager meeting. Over 200 middle and upper managers attended. The VP had an important message that needed to be relayed to the front-line supervisors who were not...